Returns - Cancellations
If you receive a defective product, it is immediately replaced without extra charge if you notify us by phone at +30 210 3001346, or by e-mail by clicking HERE from the same email address that you made the order, where you should indicate the name, order number and the defective product.
It is possible tο return ΝΟΝ-defective products if the package is unopened and in their original condition and if the return is made within 10 calendar days from the date of purchase and we receive it within 3 calendar days from the date of the refund application. In this case, you are charged with shipping costs and return.
You can cancel your order without charge if the shipment hasn't been released from our store and the cancellation request is made within 24 hours of ordering. Otherwise, you are charged with shipping costs and return. To cancel your order you must contact us by phone at 210 300 1346 or by e-mail by clicking HERE from the same email address that you made the order, bearing the name, order number as well as your desire to cancel the order.